Apartment Hunter Terms of Service

Last updated: October 26, 2026

These Terms of Service ("Terms") are an agreement between you and MBACIO, LLC ("MBACIO," "we," "us," or "our"), 2515 Waukegan Road, Bannockburn, Illinois 60015. They govern your use of Apartment Hunter, including the Apartment Hunter Grok Bot template, the Apartment Hunter API, and the Apartment Hunter Pro subscription (together, the "Service"). Questions: support@mbacio.com.

PLEASE READ SECTION 13 CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES, WAIVES CLASS ACTIONS AND JURY TRIALS, AND EXPLAINS HOW TO OPT OUT WITHIN 30 DAYS.

1. Acceptance and eligibility

By requesting an Apartment Hunter key, using the Service, or subscribing to Pro, you agree to these Terms, our Privacy Policy, and our Disclaimers, which are part of these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old and able to form a binding contract. You are responsible for keeping your Apartment Hunter key confidential and for activity that uses it. Tell us promptly at support@mbacio.com if you believe your key has been used without your permission.

2. The Service

Apartment Hunter is a software tool that helps you search for rental listings, compare them against criteria you choose, and draft notes or messages for your own use. It runs inside a third-party AI assistant platform and uses an API operated by MBACIO that forwards requests to third-party AI and data providers.

Plans. Current plan limits are:

Requests are also rate-limited (currently 20 per minute per key), and we limit how many free keys can be issued to one network each day. Only successful requests count toward monthly limits. Monthly allowances reset each calendar month and do not roll over. We may change limits prospectively under Section 14. The Free plan never converts to a paid plan unless you separately purchase Pro.

No outbound messages. The Service does not send emails, texts, applications, or other communications to landlords, brokers, or anyone else for you. Any message the Service drafts is a suggestion; you decide whether, how, and to whom to send it, using your own accounts.

We do not promise uninterrupted availability, a particular number of results, or any rental outcome. Features that depend on third parties may change or stop if those third parties change or end their services.

3. Listings are third-party information

Listing information shown through the Service (including addresses, prices, photos, availability, amenities, and contact details) comes from third-party websites and data providers. We do not own, license, verify, or control it. In particular:

• MBACIO is not affiliated with, endorsed by, or licensed by any multiple listing service (MLS), any broker, or any listing website, and the Service is not an official source of their data.
• The Service shows limited listing details and links you to the original listing so you can review it at its source. Always confirm details directly on the source website and with the property owner or their authorized agent.
• Listings may be outdated, inaccurate, incomplete, duplicated, unavailable, or fraudulent. We do not guarantee any listing's accuracy, availability, price, or legitimacy.
• Listing text and photos belong to their owners. You may not copy, republish, or commercially use listing content obtained through the Service.

4. Pro subscription, billing, cancellation, and refunds

Price and renewal. Pro costs $4.99 USD per month, plus any applicable taxes shown at checkout. Your subscription renews automatically each month at the then-current price, and your payment method will be charged at the start of each billing period, until you cancel. Payments are processed by Stripe; we do not receive or store your full card number or security code.

Cancel anytime. You may cancel at any time by emailing support@mbacio.com from the email address used at checkout, or through any self-service billing link we provide. Cancellation takes effect at the end of your current billing period; you keep Pro access until then, and you will not be charged again. Removing the bot template or deleting a saved key does not cancel your subscription.

Refunds. Payments are non-refundable, and we do not provide refunds or credits for partial months or unused allowances, except where required by law. If you believe you were charged in error, contact support@mbacio.com.

Price changes. We will give you at least 30 days' notice before a price increase takes effect. The new price applies at your next renewal after the notice period. You may cancel before then to avoid the new price.

Failed payments. If a payment fails, your key may be returned to the Free plan until payment is resolved.

5. Acceptable use and fair housing

You agree not to:

• use the Service for any unlawful, fraudulent, harassing, or deceptive purpose, or to send spam;
• use the Service to discriminate, or to filter, rank, exclude, or steer housing based on race, color, religion, sex, national origin, disability, familial status, source of income (including housing vouchers), or any other characteristic protected by federal, Illinois, or local law;
• share, sell, or publish your key, or resell or redistribute the Service or listing data;
• scrape, overload, probe, or attempt to bypass the Service's limits or security, or use the Service to evade any third party's access controls or terms;
• submit content you do not have the right to share, or sensitive information the Service does not need (such as government ID numbers, bank details, or health information); or
• reverse engineer the Service except where the law expressly allows it.

We may investigate and act on suspected violations, including by suspending keys.

6. Third-party services

The Service depends on independent third parties, including the AI assistant platform that hosts the template, Typesafe AI (AI processing), Cloudflare (hosting), and Stripe (payments). Their own terms and privacy policies govern your direct use of their services. We are not responsible for third-party services, websites, or listings, and naming them does not imply any affiliation or endorsement.

7. Intellectual property and your content

We and our licensors own the Service, including its software, prompts, and template. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service for your own rental search. The fact that the template is publicly available or free does not grant any additional license.

You keep any rights you have in the information you submit. You grant us a limited license to use, process, and transmit it to our service providers only as needed to operate, secure, and support the Service and to comply with law, as described in our Privacy Policy. AI-generated output may be inaccurate or similar to output generated for others; we do not promise that output is unique or that you own exclusive rights in it.

8. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, fail to pay, create a security or legal risk, or if we can no longer offer the Service or a feature. If we terminate your Pro subscription for reasons other than your breach, we will stop future charges. Sections 3, 4 (as to amounts owed), 7, and 9 through 15 survive termination.

9. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, ALL LISTING INFORMATION, AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY. The Service does not provide real estate, legal, financial, inspection, or safety advice. See our Disclaimers for more detail. Some jurisdictions do not allow certain warranty disclaimers, so some of these may not apply to you.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, (A) MBACIO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST OPPORTUNITIES, OR LOSSES ARISING FROM ANY LEASE, LISTING, LANDLORD, OR THIRD-PARTY CONDUCT, ARISING OUT OF OR RELATED TO THE SERVICE; AND (B) MBACIO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to liability for fraud, gross negligence, or willful misconduct, or to any liability that cannot be limited under applicable law. Nothing in these Terms waives your rights under fair housing laws.

11. Indemnity

To the extent permitted by law, you will defend and indemnify MBACIO against third-party claims, and related reasonable costs and attorneys' fees, arising from your unlawful use of the Service or your material breach of these Terms. This does not apply to claims caused by our own negligence or misconduct.

12. Real estate status

MBACIO provides software only. We are not acting as your real estate broker, leasing agent, or representative, or as the representative of any landlord. We do not negotiate leases, show properties, accept applications, collect rent or deposits, or receive compensation from landlords or brokers for your rental. You are solely responsible for any lease or payment you agree to.

13. Dispute resolution: individual arbitration and class action waiver

Informal resolution first. Before starting arbitration or a court case, you and we agree to try to resolve any dispute informally. Send a written notice describing the dispute and the relief requested to info@mbacio.com or to MBACIO, LLC, 2515 Waukegan Road, Bannockburn, Illinois 60015, Attn: Legal. If we cannot resolve it within 30 days after the notice is received, either party may proceed as described below.

Agreement to arbitrate. Except as stated below, you and MBACIO agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, available at www.adr.org. The Federal Arbitration Act governs this Section. A single arbitrator will decide the dispute and may award the same individual relief a court could award. The arbitrator decides all issues, except that a court decides questions about whether this Section is valid, enforceable, or applies to a dispute, and whether the class action waiver is enforceable. Payment of AAA filing, administration, and arbitrator fees is governed by the AAA Consumer Arbitration Rules; your share of those fees will not exceed what those rules allow. Hearings may be conducted by video or telephone, or in person in the county where you live, as the AAA rules provide.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek an injunction in court to stop infringement or misuse of intellectual property. Nothing in this Section prevents you from filing a complaint with a government agency, including the U.S. Department of Housing and Urban Development or a state or local human rights agency.

Class action and jury trial waiver. YOU AND MBACIO MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND MBACIO WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate more than one person's claims. If this class action waiver is found unenforceable as to any claim, that claim will be decided by a court under Section 14, not in arbitration.

30-day right to opt out. You may opt out of this arbitration agreement by sending written notice within 30 days after you first accept these Terms to info@mbacio.com with the subject line "Arbitration Opt-Out," or by mail to MBACIO, LLC, 2515 Waukegan Road, Bannockburn, Illinois 60015, Attn: Arbitration Opt-Out. Your notice must include your name, the email address associated with your use of the Service, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Changes to this Section. If we change this Section after you accept it, the change will not apply to any dispute you notified us of before the change.

14. Governing law, venue, and changes

These Terms are governed by the laws of the State of Illinois, without regard to conflict of laws rules, and by the Federal Arbitration Act as to Section 13. For any dispute not subject to arbitration, you and MBACIO consent to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois, except where applicable law gives you the right to bring a claim in your home jurisdiction.

We may update these Terms. We will post the updated Terms with a new "Last updated" date and, for material changes, give reasonable advance notice through the Service or by email if we have your address. Changes apply going forward. Continued use after the effective date means you accept the updated Terms. If you do not agree, stop using the Service and cancel Pro.

15. General

These Terms, the Privacy Policy, and the Disclaimers are the entire agreement between you and MBACIO about the Service. If any provision is found unenforceable, the rest remains in effect, except as stated in Section 13. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived by contract.

16. Contact

MBACIO, LLC
2515 Waukegan Road
Bannockburn, Illinois 60015
Support and billing: support@mbacio.com
Legal notices: info@mbacio.com